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Found an HR gem about outsourcing

posted Wednesday, 11 January 2006
I was working on my article (“What CIOs should know about outsourcing”) and  found a white paper written by some clerk from  Human Resources.

Christina Savich teaches that computer programming skills do not bring  any value to corporations, can be easily obtained and disposed.  She defines commodity skills as follows:
 “A nice telephone voice, typing, riveting, and even highly technical skills, like air conditioner maintenance, or computer programming are commodity skills. They are generic capabilities, equally valuable to all companies, and increasingly easy to obtain.”

I do not what to reproduce the entire article here, but I have a feeling that Christina’s message is that computer programmers can be bought by  dozens (or by weight) when needed, easily disposed when not needed and re-purchased again. 

Based on her another statement, marketing professionals are more important to the business:
”There are also, individuals comprising a company's workforce, that the customers care about as individuals, and that are difficult to replace, like the inspired marketing professionals, and then there are individuals, that have a great impact on the product, like the talented graphic artist, but are anonymous to the customer and easy to replace.”

Some  managers call their developers "resources". Do they  even treat them as people ? I've heard one of the managers said the following phrase, "A father of one of my resources died so this resource will not be available for a week". Could it get any worse? Actually it could, for example, "An ancestor of one of my resources died so this resource temporarily will not perform its functions".

IMHO, articles like this one cause  serious damage to the perception of computer programming skills. Basically Christina treats computer programmers like dirt. I wonder what’s your take on Christina's article?  Did I get her message correctly (English is my second language)?

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1. Yannick Tessier left...
Wednesday, 11 January 2006 10:56 pm

Interesting "gem" to say the least. In a world where many a corporation is thought of as "entity" with a mind and vision of its own as opposed to a community of hardworking people albeit with varying tasks but working towards a similar goal, it is not hard for me to understand how such a paper got written.

When the bottom-line sets most of the rules, many lose sight of the fact that it is people who think the thoughts, solve the problems with their skills and create products from their imaginations, not lifeless corporations. Microsoft didn't do it - someone THERE did.

In spite of our appreciation for the uniqueness of each human being, in the end, I guess we are all dispensable, from the most anonymous of HR clerks to Gandhi, in the eyes of the lost-corporate souls.


2. Stefan le Roux left...
Thursday, 26 January 2006 9:47 am

I resigned from my four and a half year position today, and one hour later my *boss* had another resource in there offering him my *function*. ditto.